Đăng nhập

Đăng nhập

Hỗ trợ mua hàng

0938 088 330 -

 0938 886 144

Hỗ trợ

24/7

Hỗ trợ kỹ thuật

Tra cứu nhanh một số lỗi dùng chung cho máy photocopy

Canon Error Code
Error code Description Category Remarks
E000
The fixing temperature does not go up after turning ON the power
due to a fault in the thermistor or the heater, etc., (e.g. It does not
reach 70°C degrees within 2 min.)
Related fixing unit
E001 The fixing temperature abnormally goes up due to a fault in the
thermistor or SSR, etc.
E002
The fixing temperature does not reach a specific temperature due
to a fault in the thermistor or the heater, etc.
e.g) The fixing temperature does not go up to 190°C degrees
within 5 min after reaching 70°C degrees.
E003
The fixing temperature drops abnormally after wait time is up due
to a fault in the thermistor, the heater, etc. (e.g. After wait time is
up, the fixing temperature drops to 70°C degrees).
E004 A short circuit in the fixing heater drive circuit (SSR, etc) is
detected.
E005 The fixing web is wound up completely.
E006 The fixing drawer connector is not connected as the front door is
closed.
E007 The fixing film is off to the side.
E008
A specific number of copies are made after the machine detects
that fixing oil is out.
Since a user
cannot re-supply
fixing oil, the
error code is
indicated.
E009 The rated voltages of the power supply and the fixing unit do not
match.
E010 Clock pulses fail to be generated or the PLL lock fails to be
released due to a fault in the main motor, etc.
Related drum drive
unit and main drive
unit
E011 Excess current flows to the motor control circuit because the main
motor is locked up, etc.
E012
Clock pulses fail to be generated or the PLL lock is released due to
a fault in the drum motor, etc.
In case the drum
drive motor
exists in addition
to the main
motor, this code
refers to an error
of a motor which
drives mainly
other units than
the drum.
E013
•The PLL lock is released because waste toner motor is locked up,
etc.
•The micro switch employed to detect clogging of waste toner is
activated.
•The waste toner case is detected full.
E014 •The PLL lock of the fixing/feeding motor is released.
•Excess current of the feeding motor is detected.
E015
•Clock pulses of the pick-up/duplexing/developing motor fails to be
generated or be detected.
•Excess current of the pick-up/duplexing/developing motor is
detected.
E016 Excess current of the reciprocating motor of the photosensitive
drum cleaner unit is detected.
E017 The PLL lock of the drive motor of the holding tray unit is released.
E018 The PLL lock of the drive motor of the oil removing roller is
released.
E019 The waste toner case is detected full although it is not.
E020
The developer fails to be replenished with starter developer
properly.
Related developing
unit
A hopper motor
error is identified
by the detail
code of E020.
However, it may
be identified by
E02x according
to need.
E021 The rotor fails to rotate and move properly due to a fault in the
developing rotor/motor ass'y.
E022 Pressure fails to be applied to the developer after a specific time
passes after the developer is selected.
E023 The developer sleeve motor fails to rotate properly.
E024 The developer cannot be detected. ( not mounted properly.)
E025 Excess current of the toner delivery motor or the cartridge motor is
detected.
E030 The total counters are not functioning. Related counter
E031 The optional counters are not functioning.
E032 The counters for ASSIST are not functioning. (Disconnection of
counter pulse for ASSIST.)
E040 The lifter position signal fails to be generated due to a lifter clutch
failure.
Related paper pickup
unit
E041 The paper deck lifter fails to be detected within a specific time.
E042 The roll paper cutting operation is not functioning properly because
the cut motor does not work, etc.
E043 An abnormal signal is detected due to a fault in the pick-up motor
for the 3-cassette deck/3.5K paper deck.
E050
A malfunction of the holding tray. A fault in the side registration is
included.
Related duplex unit The duplexing
unit for the stack
system
E051
The home position of the side registration cannot be detected
within a specific time.
The duplexing
unit for the
through-path
system
E054 The home position of the duplexing unit feed roller cannot be
detected.
E055 The horizontal registration guide of the duplex unit exceeds its
maximum travel distance.
E060 The home position of the primary corona wire cleaner cannot be
detected within a specific time.
Relateted charging
E061 Specific potential is not be required or the limiter is activated as the
potential is controlled.
E062 The photosensitive drum temperature does not reach a specific
value due to a fault in the photosensitive drum heater, etc.
E063
The home position of the transfer corona wire cleaner cannot be
detected.
An error code is
not to be
indicated.
E064 The setting value for the output from the microcomputer
considerably deviates from the control value of the actual output.
E065 High voltage leakage from the primary corona assembly is
detected.
E066 Signals from the temperature/humidity sensor cannot be detected.
E067
Two or more faults in the primary/ pre (post)-transfer/ transfer/
separation high voltage are detected (including power output
stoppage, electric leakage from the primary corona assembly).
E068 High voltage leakage from or an open circuit in the separation
corona assembly is detected.
E069 High voltage leakage from or an open circuit in the transfer corona
assembly is detected.
E070 The home position of the transfer drum cannot be detected within a
specific time.
Related transfer
E071 An image leading edge signal cannot be detected within a specific
time.
E072 A fault in the main motors such as the transfer drum motor, etc.
E073 The transfer drawer connector or the transfer frame drawer
connector is not connected as the front door is closed.
E074 The transfer belt unit does not reach the target position within a
specific time.
E075 The transfer belt is off to the side.
E076 The transfer belt web is wound up completely.
E077 The motor inside the transfer belt unit has a fault.
E079 The home position (to apply pressure) of the transfer drum cleaner
unit cannot be detected.
E080 An error occurs in the communication with the multi color unit
controller PCB.
Related developing
unit for multi color
E081 The vertical motor clock is faulty. unit
E082 The horizontal motor clock is faulty.
E083 The CD unit horizontal movement right sensor is faulty.
E084 The CD unit horizontal movement left sensor is faulty.
E085 The CD unit feeder release sensor is faulty.
E086 The CD unit claw release is faulty.
E089 A malfunction of the multi color unit.
E090 The document feed motor is not functioning properly. related document
feeder (bulit-into
E091 A failure in the detection of the document feed sensor. machine)
E100 The BD signal cannot be detected within a specific time. Related laser
E101 The AF motor of the laser unit is faulty.
E102 The light intensity of the laser does not reach a specific level.
E110 The polygonal scanner motor does not reach a specific speed
within a specific time.
Related laser scnner
E111 The polygonal cooling fan does not rotate properly.
E120 The temperature of the laser does not reach a specific value. Related laser
E121 The stoppage of the laser cooling fan is detected. temperature control
E140 The movable guide motor is turned ON, and a specific position
cannot be detected within a specific time.
Related BJ
E141
1. The capping motor is turned ON, and a specific position cannot
be detected within a specific time.
2. A specific position of the cam sensor for the recovery system
cannot be detected within a specific time.
E142 The pressure position switching motor is turned ON, and a specific
position cannot be detected within a specific time.
E143 The intake switching motor is turned ON, and a specific position
cannot be detected within a specific time.
E144 A detection signal is not returned to the ink pump monitor after the
ink pump is activated: DCC -> BHD -> pump drive signal
E145 No signal is generated from the position sensor within a specific
time after a drive signal of the cutter motor is generated.
E146 1. The waste ink full sensor is turned ON.
2. The intake counter for waste ink exceeds a specific value.
E150 Neither thermistor nor trimmer resistance is connected to the head.
(The head is not connected.)
Related BJ head
E151 The thermistor of the head is open-circuited.
E152 The thermistor of the head is short-circuited.
E153 The trimmer resistance of the head is open-circuited.
E154 The trimmer resistance of the head is short-circuited.
E155 The trimmer resistance of the head is out of specifications.
E156 When a specific voltage is applied to the head, the voltage of the
head is not changed within a specific time.
E157 The voltage of the head is out of the specifications.
E160 The temperature of the head does not reach a specific temperature
within a specific time.
Related BJ head
temperature control
E161 The temperature of the head exceeds a specific temperature.
E170 When the pulse motor for the head scan is driven, it cannot be
detected by a sensor within a specific time.
Related BJ head
scanner
E171 The motor is not connected to the pulse motor driver PCB for the
head scan.
E172 The gate array employed to drive the pulse motor for head scan is
faulty.
E180 The motor is not connected to the vertical scanning pulse motor
driver PCB.
Related BJ paper
feed
E181 The gate array employed to drive the vertical scanning pulse motor
is faulty.
E182 After the vertical scanning motor is driven, the phase sensor
cannot be detected within a specific time.
E183 After the registration roller cam clutch 2 is turned ON, a given
paper size cannot be detected within a specific time.
E190
RAM directly connected to CPU is faulty. Related CPU
(printer unit)
Failures in RAM
of the laser
controller are
indicated with
detail codes.
E191
An error occurs in the communication with the microcomputer (D/A
converter) for high voltage use.
Machines which
do not have
detail code
function may use
this code.
E192 An error occurs in the communication with A/D converter.
E193 The gate array is faulty.
E194 The auto registration is faulty.
Data from the # pattern reading CCD is invalid.
E195 ROM failure -> No. of times data is written on EEPROM reaches
the upper limit.
E196 EEPROM failure: EEPROM read and write error (except software
counter), an error in EEPROM areas on DIMM.
E197
An error occurs in the communication within the printer:
•Errors continuously occur in the communication within the printer.
•Interruption during receiving is not made within a specific time.
E198 An error occurs in IC on the DC controller.
E code Description Category Remarks
E200 When the scanner moves forward, the scanner reversal sensor
is activated.
Related scanner
(mainry, exposure
ass'y, control
paneE201 The scanner is locked up, and excess current flows to the motor l)
control circuit.
E202
The scanner does not return to the home position for vertical
scanning within a specific time.
This code must
not be indicated
on the control
panel. It should
be checked with
Service Mode.
E203 Clock pulses are not generated or the PLL lock is released due
to a fault in the scanner motor, etc.
E204 When the scanner moves forward, the document leading edge
signal is not generated.
E205 The scanning operation does not complete within a specific time.
E206 The scanner does not return to the home position for horizontal
scanning within a specific time.
E207 After switching the wire tension of the scanner, sensor input is
not made within a specific time.
E208
(On machines which move the lens and the mirrors separately
when setting a copy ratio)
Mirror 4 and 5 do not return to the HP sensor within a specific
time.
E209
The scanner does not return to the CFF home position within a
specific time.
This code must
not be indicated
on control panel.
It should be
checked with
Service Mode.
E210 The lens does not return to the home position within a specific
time. (In the direction of light axis)
Related lens
E211 The thermistor of the scanner lamp is disconnected.
E212 The lens does not return to the home position within a specific
time. (In the direction of drum shaft)
E213 When performing slide reading, the scanner comes off from the
home position for slide reading.
E214 Rotation of the scanner fan cannot be detected after a specific
time passes.
E215 The thermistor of the scanning lamp (fluorescent lamp) exceeds
a specific temperature.
E216 The scanner lamp (fluorescent lamp? fails to turn ON after a
specific time passes.
E217
The temperature of the scanning lamp (fluorescent lamp) does
not reach a specific temperature while the scanning lamp
temperature is controlled.
E218
•The scanner lamp (fluorescent lamp? is turned ON while it is
not properly set.
•The filament of the fluorescent lamp is blown out.
E219 The thermistor for the heater exceeds a specific temperature
while the scanner lamp (fluorescent lamp? is turned ON.
E220 1. The scanning lamp is turned ON during stand-by.
2. The scanning lamp is turned OFF during copy operation.
Related exposure
E221 The lamp regulator is faulty due to fluctuation of zero-cross
signal.
E222 The scanning lamp pre-heater is faulty.
E223
1. The red filter does not return to the HP sensor within a
specific time.
2. The red filter stays at the HP sensor after a specific time has
passed.
Applied to all
color filters
E224 The blank shutter does not return to the HP sensor within a
specific time.
E225 Insufficient light intensity of the scanning lamp: A specific level
cannot be attained for the signal during CCD gain correction.
E226 A malfunction of the scanner cooling fan is detected.
E230 The horizontal scanning motor driver PCB is not connected to
the CPU PCB.
Related scanner
drive unit
E231 The vertical scanning motor driver PCB is not connected to the
CPU PCB.
E240 An error occurs in the communication between the master and
the sleeve 0: Detail code is indicated.
Related scanner
CPU
communication
E241
An error occurs in the communication between the master and
the sleeve 1.
Machines which
does not have the
detail code
function may use
this code.
E242
An error occurs in the communication between the master and
the sleeve 2.
Machines which
does not have the
detail code
function may use
this code.
E243
An error occurs in the communication with control panel. Machines which
does not have the
detail code
function may use
this code.
E244
An error occurs in the communication between PCBs: CPUs
exist on two or more PCBs, so the master and the sleeve are not
be separable.
Machines which
does not have the
detail code
function may use
this code.
E245 No. of times data is written on the soft counter memory reaches
the upper limit.
E246
Reading from/ writing to the soft counter memory cannot be
done properly.
An error occurs
when checking
DIMM: CP2120
(EEPROM areas
on DIMM)
E247 The software counter memory PCB and the software counter
value stored in SRAM are found inconsistent.
E248
The EEPROM on the reader controller is faulty.
•Inconsistency between the read data and the write data.
•Inconsistency between the ID in the EEPROM and the ID in the
ROM.
E249 An error occures in the image memory on the image processing
PCB
CLC5000
E250 KEY matrix is faulty. Related control
paneE251 A fault in the inverter cooling fan is detected. l
E260
The thermistor detects excessive temperature rise of the power
supply PCB due to a fault in the power supply unit cooling fan,
etc.
Related power
supply
E261 Zero-cross signals fail.
E262
•Power of the printer is not turned ON when the main power of a
host machine is turned ON.
•A failure in the power supply fan is detected.
E270 The signal for slide reading and the document leading edge
detection signal are delayed or not be generated.
Related scanner
E300 When the main power supply is turned ON after downloading,
data of a? unrelated model is found in downloaded data.
Related CPU
(scanner)
E301 A failure in the exposure control of the scanning lamp.
E302 Shading correction failure.
E305
Multipurpose RAM failure. (A fault in RAM for image processing
and such.)
Detail code is indicated.
E309 Black offset correction failure.
E310 Editing failure. Related gate array
E313 A fault in the gate array for the motor controller.
E315
A fault is detected when encoding the image data.
1. A chip failure is found when writing/reading/verifying the
image data by using the register of the encoding chip.
FAX failure
2. An error occurs when encoding the image data.
E320 A fault is detected in the measurement signal from the CCD. Related CCD
E350
•The bar code data for backup and the attached bar code data
do not match.
•A fault in the Serial No. PCB is detected when power is turned
ON.
Related GZ
E351 1. The GZ PCB is not connected to the CPU PCB.
2. Versions of ROM for GZ are not consistent.
E352 When registering bar code data with Service Mode, a bar code
cannot be read. (a parity error, an incorrect bar code, etc.)
E353 When turning ON the power, inconsistency of the serial number
of the RCON (SRAM) and that of the EEPROM is detected.
E354
•When turning ON the power, inconsistency of the serial No. of
the serial number PCB and that of the controller PCB
(SRAM)/counter memory is detected.
•When turning ON the power, it is detected that no serial
numbers are assigned to the serial number PCB and the
controller PCB (SRAM)/ counter memory.
E355
When turning ON the power, inconsistency among the serial No.
PCB, the controller PCB (SRAM), and the counter memory PCB
is detected.
E400 An error occurs in the serial communication with DF, ADF, and
RDF.
Related data line of
document feeder
E401 The pick-up roller does not return to the home position within a
specific time.
E402 Clock pulses of the belt motor are below a specific value.
E403 Clock pulses of the feeder motor are below a specific value.
E404 Clock pulses of the delivery motor are below a specific value.
E405 Clock pulses of the pick-up motor are below a specific value.
E406 Movement of the guide driven by the side guide motor does not
complete within a specific time.
E407 Movement of the tray driven by the document tray motor does
not complete within a specific time.
E408 Clock pulses from the feeder motor are below a specific value.
E409 Clock pulses of the CP register motor are below a specific value.
E410
•The pick-up roller height sensor does not generate signals
within a specific time as the pick-up motor is being driven.
•The pick-up roller HP does not send out signals within a specific
time as the pick-up motor is being driven.
Related feed of
deocument feeder
ADF for GP605
E411 The output of the paper sensor is faulty.
E412 The lock signal is generated at the time when the cooling fan
drive signal is generated.
DADF-D1
E420 Backup data cannot be read, or the data is faulty. Related CPU
communication of
document feeder
ADF for GP605
E421 Faults occur when writing backup data, or the written data is
faulty.
DADF-D1
E422
A transmission error occurs due to faults in IPC of DF/ADF/RDF.
(This error code is detected by DF and it is not notified to a
copier, so the error code is not indicated.)
E431
1. The output of the paper sensor is faulty.
2. The sub pick-up roller does not return to the home position.
3. Clock pulses of the sub feeder motor are below a specific
value.
Related sub feeder
E441 CFF motor failure Related CFF
E442 CFF exhaust fan failure
E443 The CFF lamp regulator failure, the CFF lamp failure, a fault in
the CFF temperature fuse, or a fault in the CFF controller PCB.
E446 The output of the sensor does not change after the CFF mirror
drive signal is generated.
E447 The CFF leaves the home position, and the power to the Sorter
is cut off.
E500 An error occurs in the serial communication with the Sorter or
the Finisher, etc.
Related data line of
sorter/finisher
E501 An error occurs in the communication within the Finisher
controller.
E502
Coming off of a sensor connector in an optional device is
detected:
•The door sensor, paper sort sensor, non-sort sensor, bin
outside paper sensor, staple position sensor, etc.
E503 An error occurs in the communication between the Finisher
controller PCB and the Side Stitcher controller.
E504 An error occurs in the communication error between the
controller PCB and the (height) sensor.
E505 An error is found in Check SUM for backup RAM when turning
the power ON.
E506 Download fails.
E507 An error occurs in the communication between the trimmer and
the finisher.
E510 Clock pulses are not generated from the feeder motor. Related feed1 of
sorter /finishE511 Clock pulses from the feeder motor are below a specific value. er
E512 Clock pulses cannot be detected due to a delivery motor failure,
etc.
E513 Clock pulses cannot be detected due to a tandem feeder motor
failure, etc.
E514 Clock pulses cannot be detected due to a push motor failure,
etc.
E515 Clock pulses cannot be detected due to a tray feeder motor
failure, etc.
E516 Clock pulses from the low speed feed motor are not obtained.
E517 The home position of the curl removing pressure roller in the
buffer path cannot be detected.
E518 The feeder motor in the paper holder does not reach a specific
speed.
E520 The stacker unit does not reach the upper limit sensor within a
specific time due to a motor failure, etc.
Related stacker1
E521 Input to the tray position sensor is not made within a specific
time due to an offset motor failure of the shift (offset) tray.
E522 The push bar does not return to the home position within a
specific time.
E523 The reference wall does not return to the home position within a
specific time.
E524 The multi guide does not return to the home position within a
specific time.
E525 Automatic adjustment of the bin paper sensor fails, or an error
occurs in the automatic adjustment value.
E526 Automatic adjustment of the bin paper sensor fails, or an error
occurs in the automatic adjustment value.
E527 Automatic adjustment of the stack tray paper sensor 1 fails.
E528 Automatic adjustment of the stack tray paper sensor 2 fails.
E529 Automatic adjustment of the tray stacking amount sensor fails.
E530 The guide plate of the stapler unit does not return to the home
position within a specific time.
Related stapler
E531 The stapler does not return to the home position within a
specific time.
E532 The stapler does not return to the home position for the
front/rear shift operation within a specific time.
E533 Automatic adjustment of the paper sensor for the stapler fails, or
an error occurs in the automatic adjustment value.
E534 Bins do not reach the stipulated positions within a specific time
while the bin rear end open/close motor is working.
E535 Clock pulses and such cannot be detected due to faults in the
swing unit motor, etc.
E536 Auto adjustment of the leading edge sensor fails.
E537 The sheet alignment part does not return to the home position
within a specific time while the lower bin guide motor is working.
E540 The home position of the lead cam cannot be detected within a
specific time.
Related bin shift
E541 Clock pulses from the shift motor are below a specific value.
E542 The lead cam of the lower bin unit cannot detect the home
position within a specific time.
E543 Clock pulses of the shift motor for the lower bin unit is out of the
specifications.
E545
Malfunction of bin flapper 1:
•The sensor cannot detect the operation of the flapper when the
flapper solenoid drive signal is generated.
•The sensor detects the operation of the flapper when the
flapper solenoid drive signal stops.
Sorter-H1 for
CP660
E546
Malfunction of bin flapper 2:
•The sensor cannot detect the operation of the flapper when the
flapper solenoid drive signal is generated.
•The sensor detects the operation of the flapper when the
flapper solenoid drive signal stops.
Sorter-H1 for
CP660
E550 An error in the output from the load system of the power supply
unit is detected.
Related power
supply of
sorter/finisher
E551
A failure in or the stoppage of fans of Sorter/Finisher is
detected:
•Power supply fan, punch fan, etc.
E560 Clock pulses from the upper feeder motor are below a specific
value.
Related feed2 of
sorter/finisher
E561 Clock pulses from the lower feed motor are below a specific
value.
E562 Automatic adjustment of the folding unit feed path sensor 2 fails.
E563 Automatic adjustment of the folding unit feed path sensor 3 fails.
E564 Automatic adjustment of the upper path external bin sensor
fails.
E565 Automatic adjustment of the lower path external path sensor
fails.
E570 The side gripper motor does not reach the stipulated position
within a specific time as it is in operation.
Related stack
handling unit
E571 The front gripper motor does not reach the stipulated position
within a specific time as it is in operation.
E572 The side gripper left/right shift motor does not reach the
stipulated position within a specific time as it is in operation.
E573 The front gripper left/right shift motor does not reach the
stipulated position within a specific time as it is in operation.
E574 The front gripper front/rear shift motor does not reach the
stipulated position within a specific time as it is in operation.
E575 The cable wiring unit up/down motor does not reach the
stipulated position within a specific time as it is in operation.
E576 Automatic adjustment of the edge feeding sensor fails.
E577 The paddle drive motor cannot detect the paddle home position
within a specific time as it is in operation.
E578
•The knurl belt motor does not detect the home position within a
specific time as it is in operation.
•The knurl belt motor does not leave the home position within a
specific time as it is in operation.
E580 The stack tray motor does not reach the stipulated position
within a specific time as it is in operation.
Related stacker2
E581 The stack unit shift motor does not reach the stipulated position
within a specific time as it is in operation.
E582 The tray leading edge stopper motor does not reach the
stipulated position within a specific time as it is in operation.
E583 The sensor is not turned ON within a specific time as the tray
auxiliary plate motor is in operation.
E584
•The shutter sensor is not turned ON within a specific time as
the shutter drive motor is in operation.
•It is detected that the shutter detection switch is turned OFF as
the tray up-down motor is in operation.
E585 The shutter HP sensor is not turned ON within a specific time as
the paddle motor is in operation.
E590
•The punch motor does not detect the home position within a
specific time as the punch motor is in operation.
•The punch motor does not leave the home position within a
specific time as the punch motor is in operation.
Related punch unit
E591 Automatic adjustment of the punch scrap sensor fails.
E592 Automatic adjustment of the punch trailing edge sensor fails.
E593
•The puncher cannot detect the home position as the side
registration motor is in operation.
•The puncher does not return to the home position as the side
registration motor is in operation.
E594
•The punch paper end HP sensor does not detect the home
position within a specific time as the punch sensor shift motor is
in operation.
•The punch paper end sensor does not return to the home
position within a specific time as the punch sensor shift motor is
in operation.
E595
Output of the punch waste delivery sensor does not change
within a specific time as the punch waste delivery motor is in
operation.
Side Finisher-D1
E5A0
Errors in the trimmer knife motor:
a. The knife motor does not leave the home position within a
specific time after the normal rotation drive starts.
b. The knife motor does not return to the home position within a
specific time after the normal rotation drive starts.
c. In case of b, the knife motor does not return to the home
position after the reverse rotation drive starts.
d. Rotation of the fan motor accompanied by the knife motor is
unstable.
Related trimmer
E5A1
Errors in the trimmer holder motor:
a. When the trimmer holder motor goes down, it does not reach
the lower limit home position within a specific time after the
holder motor starts to be driven.
b. When the trimmer holder motor goes up, it does not reach the
upper limit home position within a specific time after the holder
motor starts to be driven.
E5A2
Errors in the trimmer pusher motor:
a. When a stack is pushed out, a stack does not reach to the
stipulated push-out position within a specific time after the
pusher motor starts to be driven.
b. When a stack is moved to the stand-by position, a stack does
not reach the stipulated stand-by position within a specific time
after the pusher motor starts to be driven.
E5A3
Errors in the trimmer trailing edge stopper motor:
a. The trailing edge stopper motor does not reach the home
position within a specific time after the motor starts to be driven.
b. The trailing edge stopper motor does not reach the stipulated
position within a specific time after the motor starts to be driven.
E5A4
Errors in the trimmer press motor:
a. The press motor does not reach the home position within a
specific time after the motor starts to be driven.
b. The press motor does not reach the press position within a
specific time after the motor starts to be driven.
E5A5
An error in the trimmer feed motor:
a. A fixed speed is not obtained within a specific time after the
feed motor starts to be driven.
E5A6
Errors in the trimmer stopper trailing edge motor:
a. The motor does not reach the stopper functioning position
within a specific time after the stopper release motor starts to be
driven.
b. The motor does not reach the stopper releasing position
within a specific time after the stopper release motor starts to be
driven.
E5A7 An error occurs in the communication between an trimmer and
the CPU of the finisher.
E5F0
•The paper positioning plate HP sensor is not turned ON within
a specific time while the positioning plate motor is being driven.
•The paper positioning plate HP sensor is not turned OFF within
a specific time while the positioning plate is being driven.
Related saddle
stitcher
E5F1 The detection pulse of the motor clock sensor for folding is
below a specific value.
E5F2
•The guide HP sensor is not turned ON within a specific time
while the guide motor is being driven.
•The guide HP sensor is not turned OFF within a specific time
as the guide motor is being driven.
•The alignment plate HP sensor is not turned ON within a
specific time while the alignment motor is being driven.
E5F3 •The alignment plate HP sensor is not turned OFF within a
specific time as the alignment motor is being driven.
E5F4
•The stitch operation HP sensor is not turned ON while the
stitch motor (rear) is being driven.
•The stitch operation HP sensor is not turned OFF while the
stitch motor (rear) is being driven.
E5F5
?The stitch operation HP sensor is not turned ON within a
specific time while the stitch motor (front) is being driven.
?The stitch operation HP sensor is not turned OFF within a
specific time while the stitch motor (front) is being driven.
E5F6
•The paper push plate HP sensor or the paper push plate
leading edge position sensor is not turned ON while the paper
push plate motor is being driven.
•The paper push plate HP sensor or the paper push plate
leading edge position sensor is not turned OFF while the paper
push plate motor is being driven.
•The number of detection pulses of the paper push plate motor
clock sensor is below a specific value.
E5F8
Coming off of a sensor connector in the side stitcher is
detected:
•Guide HP sensor, paper push plate HP sensor, paper push
plate leading edge position sensor, etc.
E5F9
It is detected that a door switch (power supply system) of
Saddle Finisher is 'OPEN' while a copier is working.
•Inlet cover, front cover, delivery cover.
E code Description Category Remarks
E600 A failure in RMU extension of an external unit. Related memory
unit (digital APC)
E601
•An error occurs in the communication with an electric sorter.
•An error occurs in the communication with an image server.
•An error occurs in the communication with a hard disk.
E602 Hard disk failure.
E603 Blowout of the fuse on the bus line of the SCSI board.
E604
Failures in the image memory (including encoding memory):
•When writing/reading/verifying an image memory, a writing
failure is detected.
•RAM failure, a failure in mounting the expanded memory.
E605
A fault in the battery for image memory.
Although the battery is charged sufficiently and the power is ON
within its discharging time, the battery is below a specific
voltage.
E606
E607 Input to the clock signal is not made after a specific time passes
while the hard disk fan is being driven.
E608 A fault occurs in the operation controller CPU.
E620
1. An error occurs in the serial communication with the NP
editor, etc.
2. All errors occurring in the editor controller PCB are indicated
on a host machine.
Related Editer
E621 An error occurs in the communication between an editor and a
copier.
E624 An error occurs in the serial communication between the editor
controller PCB and the digitizer PCB.
E625 An error in RAM on the editor controller PCB.
E626 An error in the LCD controller circuit on the editor controller PCB
E627 An error in the gate array on the editor controller PCB.
E628 An error in the IC for communication on the editor controller
PCB.
E629 An error in the main sequence on the editor controller PCB.
E630
The projector is not connected. (Blowout of the projector lamp,
insufficient light intensity, and a communication failure are
included.)
Related projector
E631 A failure in adjustment of light intensity of the projector lamp.
(This is detected by a host copier).
E632 The home position signal for the projector is not input.
E633 An error occurs in the serial communication with the projector,
etc.
E634 Disconnection of the projector lamp is detected.
E640
•An error occurs in the communication with the IPU.
•An internal error occurs in the IPU.
•The type of an external device cannot be identified.
•An error occurs in the communication with the AHS (PCB for
BJ-A1).
Related IPU
E641 DOS program execution error (upon startup).
E642 An error occurs in the communication between the image
processor PCB and the system unit PCB (upon startup).
E643 Image memory PCB failure (upon startup).
E644 Faults related to the interface PCB accommodated to a model
(upon startup).
E645 Faults related to the SCSI interface PCB (upon startup).
E646 Faults related to the LAN card (upon startup).
E650 An error occurs in the communication with the film scanner. Related film
scanner
E651 The CCD is not exposed to light even if the mirror solenoid is
ON.
E652 The lens cannot detect the home position due to AF motor
failure, etc.
E653 Signals are not generated from the filter sensor within a specific
time.
E654 Scanner motor failure.
E655 Auto carrier failure.
E656 Although the carriage drive motor is being driven, the sensor
does not send out signals within a specific time.
E657 EEPROM backup data is damaged.
E660 A malfunction of IC card. (This is detected by a copier.) Related IC card
E670 An error occurs in the communication between the multi device
controller PCB and a copier.
Related multi
device controller
E671 Abnormal temperature rise in the multi device controller unit.
E672 A failure in the HD (hard disk) in the multi device controller unit.
E673 A failure in the HD (hard disk) for FAX use in the multi device
controller unit.
E674
FAX PCB failure. Including FAX
PCBs other than
the multi device
controller unit
E675
An error occurs in the initial communication between the IP and
the PRCON:
When a system power supply failure occurs, the PRCON is shut
down. In this case, interrupt signals keep being sent to the IP,
and consequently the IP gets locked up. -> If an error is found in
interrupt signals during the initial communication, the error code
is indicated.
E676
An error occurs in the initial communication between the
PRCON and the PS:
When the power supply is instantly shut off, the IP and the
PRCON are reset and start rebooting. Meanwhile, the PS is not
reset, and is left behind, resulting in no PS board. -> An initial
communication failure is detected upon starting up the PRCON,
and the error code is indicated if a failure is detected.
E677 An error occurs in the initial communication between an optional
controller and an accessory.
E678 A communication cutout error between an optional roller and an
accessory.
E679 A communication protocol error between an optional controller
and an accessory
E
code Description Category Remarks
E700
An error occurs in the serial communication. Related data line Related to the data
line between the
scanner ass'y and
the printer ass'y.
E701
Status parity failure. Related to the data
line between the
scanner ass'y and
the printer ass'y.
E702
Command illegal failure. Related to the data
line between the
scanner ass'y and
the printer ass'y.
E703
Command parity failure. Related to the data
line between the
scanner ass'y and
the printer ass'y.
E704
Status busy failure. Related to the data
line between the
scanner ass'y and
the printer ass'y.
E705
Print request failure. Related to the data
line between the
scanner ass'y and
the printer ass'y.
E706
Print request failure:
•After finishing a copy operation, a copier does not go into the
stand-by state.
•After turning the power ON, a copier does not go into the standby
state.
Related to the data
line between the
scanner ass'y and
the printer ass'y.
E707
Related to the data
line between the
scanner ass'y and
the printer ass'y.
E708
Related to the data
line between the
scanner ass'y and
the printer ass'y.
E709
Related to the data
line between the
scanner ass'y and
the printer ass'y.
E710
An error occurs in the communication IC of a copier upon turning
ON the power.
Related data line A copier detects an
error in the
communication
between a copier
and an external
device. An external
device does not
have a display
function.
E711
An error occurs in the communication IC of a copier after turning
ON the power.
A copier detects an
error in the
communication
between a copier
and an external
device. An external
device does not
have a display
function.
E712
An error occurs in the communication IC of the feeder/editor. A copier detects an
error in the
communication
between a copier
and an external
device. An external
device does not
have a display
function.
E713
An error occurs in the communication IC of the sorter. A copier detects an
error in the
communication
between a copier
and an external
device. An external
device does not
have a display
function.
E714
An error occurs in the communication IC of the IC card. A copier detects an
error in the
communication
between a copier
and an external
device. An external
device does not
have a display
function.
E715
An error occurs in the communication IC of the CFF. A copier detects an
error in the
communication
between a copier
and an external
device. An external
device does not
have a display
function.
E716
An error occurs in the communication IC of the Pedestal. A copier detects an
error in the
communication
between a copier
and an external
device. An external
device does not
have a display
function.
E717
•An error occurs in the communication IC of ASSIST.
•An error occurs in the communication between a copier and
ASSIST.
•ASSIST is dismounted without releasing it using Service Mode
(COPIER>OPTION>INT-FACE>B-CLR) after ASSIST is
mounted.
A copier detects an
error in the
communication
between a copier
and an external
device. An external
device does not
have a display
function.
E718
An error occurs in the communication IC of the film projector. A copier detects an
error in the
communication
between a copier
and an external
device. An external
device does not
have a display
function.
E719
An error occurs in the communication between a coin-operated
machine and a host copier.
A copier detects an
error in the
communication
between a copier
and an external
device. An external
device does not
have a display
function.
E731 The controller board cannot identify the PDI board. Related internal
controller
iR3250
E732 An error occurs in the communication between the controller
board and the scanner.
iR3250
E733 An error occurs in the communication between the controller
board and the printer.
E734 The controller board cannot identify the image processor PCB.
E735 The controller board cannot access the PCI bus of the image
processor PCB.
E736 An error occurs in the communication between the controller
board and the CCU board (FAX).
E737 When the controller board accesses the SRAM board, read and
write operations fail.
E738 While the controller board is ON, an error is detected when
initializing the network interface board.
E739 An error occurs in the communication (command) between the
controller board and the network interface board.
E740 An error is detected on the LAN card. Related internal
controller
E741 The controller board cannot access the PCI bus of the network
interface board, or the PCI bus is found faulty.
E742 A fault in the RIP1 board is detected as the result of the selfdiagnosis.
E743
An error occurs in the communication between the main
controller PCB and the reader controller PCB (detected by the
reader)
E744 The type of the boot ROM and that of the firmware are different.
E745 An error occures in the token ring board.
E750 A ROM designed or a different model is inserted. iR2100
E800 The auto power off signal of the power supply switch is cut off. Related power
supply and fan
E801 The auto power off signal of the power supply switch is
generated. (No indication. This signal is for ASSIST use.)
E802 Power saving circuit failure (relay failure).
E803
•The DC low pressure output (5V, 24V, etc.) of the DC power
supply (including the composite power supply) is out of the
control value.
•The DC low pressure output (5V, 24V, etc.) is not detected.
E804
The stoppage of the cooling fan for the power supply unit is
detected.
If the cooling fan
stops, the
temperature of the
power supply unit
might go up,
resulting in flaming
or smoking.
E805
The stoppage of the exhaust fan is detected, or a failure in
rotation of the fan is detected. (GP40 or later machines)
The detail code,
which can be
checked with
DISPLAY, was
assigned at the
end of 1997.
E806 The stoppage of the exhaust fan motor around the ITD
(Intermediate Transfer Drum) is detected.
E807 The stoppage of the exhaust fan motor around the scanner is
detected.
E808 A fault in the fixing drive circuit or the power supply unit is
detected.
E809 The stoppage of the cooling fan of the reader unit power supply
is detected.
E810 The drum cartridge is found not mounted. Related durable
E811 Photosensitive drum unit memory failure.
E812 The home position of the ITD (Intermediate Transfer Drum) unit
cannot be detected.
E813 The fixing unit is found not mounted.
E814 A specific number of copies are made after warning to replace
the drum cartridge is indicated.
E820 A fault in the drum intake fan is detected. Related
drum/drive-E821 Abnormal temperature rise in the drum cleaner is detected. -2
E822 An error is detected in a fan associated with fixing/deliverry.
E823 A fault in the pre-transfer corona assembly fan is detected.
E824 A fault in the primary corona assembly fan is detected.
E825 A fault in the CPU cooling fan is detected.
E826 A fault in the multi feeder tray fan is detected.
E827 A fault in the printer's controller power supply cooling fan is
detected.
E830 A fault in the separation fan is detected. Related charging
E901 The PLL lock signal is not generated within a specific time after
the pedestal motor drive signal is generated.
Related pedestal
E902 A malfunction of the jogging guide plate of the duplexing unit.
E903 The paper deck lifter does not lift up within a specific time.
E904 The waste toner box swing cam does not return to the home
position within a specific time.
E999
This error code is used only in case codes for self-diagnosis are
not determined while a device is under development. It is not
used after the mass production of the device is started.

 
Go to top